Introduction to the To-Do List


Overview


The To-Do List is a consolidated area containing all your ZenGRC assignments. Assessments, requests and tasks that require action from you are located here. In addition, you will receive email reminders for the items in which you are assigned.

Accessing the To-Do List


To access the To-Do List, complete the following steps:

  1. Click To-Do List in the left-hand navigation.



  2. The page displays with all your items.

Accessing the To-Do List from Email Notifications


NOTE

For instructions on email alerts for To-Do List assignments, please see Responding to Email Notifications.

Viewing Current Assignments


The To-Do List automatically defaults to your current list needing immediate attention.

To view your assigned items, complete the following steps:

  1. Click To-Do Items tab.
  2. The page refreshes.
  3. Select the Tasks, Assessments, or Requests sub tab to view the items.

Viewing Upcoming Items


Compliance items that list you as a reviewer or verifier are located in the Upcoming Items tab. They do not require action from you until the current assignee submits information or verifies a submission. Then these items are added to your To-Do Items list.

To view upcoming items, complete the following steps:

  1. Click the Upcoming Items tab.
  2. The page refreshes.
  3. Select the Tasks, Assessments, or Requests sub tab to view the items in your queue.

Viewing Submitted Items


You can also quickly see the items already submitted and alter them if necessary. If the items you've submitted have verifiers or reviewers who have yet to take action on them, those items will wait in the Submitted Items tab. 

To view your submitted items, complete the following steps:

  1. Click the Submitted items tab.
  2. The page refreshes.
  3. Select the Tasks, Assessments, or Requests sub tab to view the items in your queue.

Viewing Completed Items


Items you've already addressed can be viewed and changed, if necessary. If they didn't have verfiers or approvers, the items are placed directly in the Completed Items tab after you submit them. If they have verifiers or reviewers, the items are only moved to the Completed Items tab once all assigned users have approved them.

To view items you've completed, complete the following steps:

  1. Click the Completed items tab.
  2. The page refreshes.
  3. Select the Tasks, Assessments, or Requests sub tab to view the items in your queue.

Opening Tasks, Assessments and Requests


To open an assessment, request or issue, complete the following steps:

  1. Once on the TasksAssessments or Requests sub tab, click a linked item in the Title column.

  2. The page displays.

    NOTE

    For instructions on completing an item to which you're assigned, please see Working with AssessmentsWorking with Requests, and Working with Issues


Navigation


When you open an action item in the To-Do List or from the Audits module, it displays in a new window on top of the existing page. This provides a way to keep your place in the application.

In addition, forward and back arrows allow clicking to the next assignment without closing each item.

Modules other than the To-Do List and Audits open the details page with a link at the top to return to the object's home page as shown in the screenshot below.


Viewing Additional Details


When compliance items are opened from the To-Do List or Audits, the pages display a toggle button to show more or less information. If these objects are accessed by clicking System of Record in the left-hand navigation, they do not have this toggle.

TIP

The example shown below is for an assessment. The functionality is the same for assessments, requests, and tasks that are opened from the To-Do List or Audits.


To change how much information is displayed in an object, complete the following steps:

  1. Open the item.
  2. In the top, right corner, click Show less for a streamlined view of onlyAttachments and Comments tabs.



  3. Alternatively, if you need more details, click Show more to display all tabs and other fields.

Creating a New Item


The To-Do List provides the ability to create a new task, assessment or request directly on the To-Do List module.

To create a new item on the To-Do List, complete the following steps:

  1. Select a main tab.
  2. Click the TasksAssessments or Requests sub tab.
  3. Depending on the sub tab selected, a button displays to create a new object.

  4. Click New (object).
  5. The new form displays.
  6. In the Audit dropdown, select the audit to which the new item should be mapped.



    NOTE

    To understand which fields utilize email notifications when creating a new item, please see Workflow for Assessments and Workflow for Requests and Tasks.

Exporting from the To-Do List


Assessments, requests and tasks can be exported directly from the To-Do List. Each object type is exported separately, but they all share common steps.

TIP

To export a columnar list of data, including names and links to attachments, export information via the Export CSV button. This does not include the attached documents themselves. To include the attached files, export information via the Download Zip button.

To export information for objects associated with your to-do list, complete the following steps:

  1. Select a main tab.
  2. Click the TasksAssessments or Requests sub tab.
  3. On the displayed page, select headings for data to export. The export only contains information for the headings shown, so they need to be selected prior to export.

    NOTE

    For instructions on adding or removing headings, please see System of Record List Views.

  4. Click Download all attachments. The zip file downloads in the manner specified in your browser and includes all attachments added to any object.



  5. Alternatively, click Export CSV. The CSV file downloads in the manner specified in your browser.

Additional Actions


The To-Do List has navigation and functionality common across the module home pages in the application. You can perform activities such as bulk editing, filtering data and status updates. And opening a linked item displays the details page that has additional fields to edit along with other functionality.

NOTE

For instructions on common navigation, please see System of Record List Views and Actions on the Details Page in the Fundamentals of Navigating and Editing documentation.

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