Overview
This documentation explains how to configure ZenGRC to access the information in your ServiceNow application.
IMPORTANT
If your company is using the self-hosted, on-premise version of ServiceNow, then inbound/outbound traffic must be allowed through your firewall through whitelisting IP addresses. For additional information, please review IP Whitelisting.
Requirements
For information regarding ServiceNow technical requirements, please see ServiceNow Connector - Beta prior to these steps.
Setting the Connection
After accessing the ServiceNow connector in your instance by following Introduction to ZenConnect, complete these steps to set up the connection:
- Click ServiceNow Beta | Connect.
- Add the link to your ServiceNow instance in the ServiceNow instance URL.
- Click Next.
- Select Username and password or OAuth2. This selection determines the next documentation section.
Using Username and Password
- Enter a ServiceNow administrative username and password into the respective text boxes.
- Click Connect.
Using OAuth2
Instructions to come.
NOTE
Continue to Creating a ServiceNow-Managed Audit.