Overview
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During audit setup, administrators assign action items to team members who receive daily email reminders from ZenGRC. The email contains links directing them to the To-Do List, which is the single point of interaction between the audit manager and the person responding to requests.
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- Users who receive daily email notification are as follows:
- Assignees.
- Verifiers
Reviewers.
Info title NOTE Verifiers start receiving receive notifications after assignees add evidence. Reviewers start receiving then receive notifications after verifiers accept the evidence.
- Items are only included in the daily email notification after their start dates.
- The following are included in the daily email notification:
- Evidence request (request).
- Control assessment (assessment).
- Task (workflow task).
Addressing Email Notifications for Action Items
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To respond to a request for information found in the action item email, complete the following steps:
Open the email containing the daily compliance notification.
Click Go to Your To-Do List.
Tip title TIP Clicking Go to Your To-Do List opens the To-Do List home page, which displays all of your linked, assigned items.
Alternatively, clicking an individual to-do item allows you to bypass the master to-do list and open the item directly.
Info title NOTE For more information on managing your action item requests, see To-Do List.
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