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Page Contents
Table of Contents
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Overview

The Compliance Dashboard provides a snapshot of an organization's compliance posture.

There are several areas on the dashboard that provide detailed metrics around program and control statuses

Overview


The Compliance Dashboard provides detailed metrics around program and control statuses.

Note
titleIMPORTANT

If control mappings don't follow the Program, Standard, Section, Objective, Control (PSSOC) structure, they are excluded from all Compliance Dashboard calculations. For information on the PSSOC structure, please see Mapping Structure.


Accessing the Compliance Dashboard


To access the Compliance Dashboard, complete the following:

  1. Click Dashboard | Compliance Dashboard.



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Program Status


The Program Status table area displays all programs in your organization's instance regardless of the state. This alphabetical list provides audit readiness statuses for two phases in a program's development. 
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Program Status Phases

The two phases displayed in the Program Status table and shows audit readiness for two phases in a program's development. 

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titleTIP

The two phases are not official phases of ZenGRC programs. They are terms used in this documentation to simplify Compliance Dashboard calculations.


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Those two phases of Audit Readiness are as follows:

  • Onboarding Phase - The program has no completed audits. Program mappings are calculated. 
  • Audit Phase - The program has at least one completed audit. Control effectiveness is calculated.
     
Note
titleIMPORTANT

Both phases display the same design for the low, moderate or high icons. They The statuses are only differentiated by differentiated by what is calculated and the text on mouse hover.

Hints on how to tell them apart are outlined in the next documentation sections.

Understanding

Onboarding Phase Audit Readiness

Since If there is no completed audit, the program is still in the onboarding phase calculates . The Audit Readiness calculations are based on percentages of objectives with mapped controls. The message displayed on mouse hover Then the low, moderate and high rating is based on that and not control effectiveness.

Tip
titleTIP

On hover, the onboarding phase text provides percentages of objectives with at least one mapped control.

 Then the low, moderate and high rating is based on that percentage

Control effectiveness is not considered.




Onboarding status definitions are as follows:

  • Low - No objectives are scoped or control mappings are less than 40 percent. 
  • Moderate Control mappings are equal or greater than 40 percent and less than 80 percent. High - Control mappings are equal or greater than 80 percent. 
Tip
titleTIP

The control percentages are only calculated on objectives scoped to the selected program. If control mappings don't follow the PSSOC mappings, those controls are excluded.

Understanding Audit Phase
  • than 80 percent. 
  • High - Control mappings are equal or greater than 80 percent.

Audit Phase Audit Readiness

If there is at least one completed audit, the program is in the audit phase calculates . The Audit Readiness calculations are based on calculations of control effectiveness during the last audit of the selected program.And the message displayed on mouse hover program audit.

Tip
titleTIP

On hover, the audit phase text provides percentages of effective controls.




Audit phase status definitions only cover the last completed audit and are as follows:

  • Low - Over 80 percent of control assessments are deemed ineffective either by design or operation.
  • Moderate Over 30 percent and less than or equal to 80 percent are deemed ineffective either by design or operation.
  • High - Less than or equal to 30 percent of control assessments are deemed ineffective either by design or operation.
Tip
titleTIP

If an assessment is mapped to multiple objects, the only assessment used for calculations is the one mapped to a control used in the last completed audit.

  • equal to 30 percent of control assessments are deemed ineffective either by design or operation.

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High Risk Entities


The High Risk Entities table reports shows the top three object types associated with high risk scores, which then provides an organization with risk mitigation focus.
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Understanding High Risk Entities

The High Risk Entities table displays three objects with the greatest number of high risk items. Only the following are included in this table's calculationwith risk mitigation focus.

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The numbers in the High Risk Entities graphic are calculated as follows:

  • The entity must be one of the following objectsa(n):

    • Contract
    • Control
    • Org Group
    • Data Asset
    • Process
    • Objective
    • Product
    • Program
    • Threat
    • Policy
    • Issue
    • Market
  • The entity must have at least one high risk status high risk object mapped to it.

  • The top three entities (or objects) with the most largest number of high risk items are displayed with their counts from left to right. 

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Issues


Understanding the Issues Table

The Issues table area of the Compliance Dashboard displays the top five outstanding issues in ZenGRC. These issues should then be your compliance team's focus for the next time period.

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The Issues table area displays columns with the following criteria:

  • Top 5 issues - This column pulls all the oldest issues in the ZenGRC application, regardless of mappings, that are set to one of the following statuses (other statuses are ignored):
    • Identified.
    • Assigned.
    • Remediation in progress.
  • Associated Entities - This displays all objects mapped to the displayed issue.
  • Age - This is the number of days shown in red since each issue was created. The oldest issues display first.

Future Gap Analysis


The Future Gap Analysis table area provides an estimated level of effort for achieving compliance with a new framework. The estimate is based on overlapping frameworks in your ZenGRC System of Record.

The table area only pulls programs still in a Draft status.
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Understanding the Future Gap Analysis Table


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The Future Gap Analysis table area displays columns with the following criteria:

  • Program - These are draft programs with at least one mapped objective.
  • Objectives not met - This is the number of objectives represents two things:
    • Objectives in the draft program are not
    scoped
    • mapped to
    other
    • objectives in finalized programs.
    These objectives still need attention.
    • No controls mapped to objectives of finalized program also mapped to objectives in draft program
  • Objectives potentially met - This is the number of objectives in the draft program that could be potentially met by objectives in a related finalized program.
  • Estimated coverage - Estimate of objective overlap between the finalized and draft programs to show effort in finalizing the draft program.

Risk Heatmap

The Risk Heatmap table is a scaled-down report on risks the organization faces along with their likelihood and impact. This provides risk severity and how soon action is necessary.

Click a cube on the grid to open the Risk Heatmap module.
Info
titleNOTE

For additional information, please see Risk Heatmap.

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Individual Program Status

Clicking a program in the Program Status table displays metrics regarding the selected program's control efficiency. Metrics differ if the program is in the Onboarding or Audit phase.
Info
titleNOTE

For information on the the Onboarding or Audit phase in the Program Status table, please see Program Status.

Note
titleIMPORTANT
If no audit has been performed on the selected program, the table pulls ratings for controls that are mapped to other programs with completed audits
  • are also scoped to finalized programs that have corresponding mapped controls.
  • Estimated coverage - This value is computed by dividing the number of objectives potentially met by the total number of objectives (sum of previous two columns).

Risk Heatmap


The Risk Heatmap area is a scaled-down report on risks the organization faces along with their likelihood and impact. This provides risk severity and how soon action is necessary.

Click a cube on the grid to open the Risk Heatmap module.

Info
titleNOTE

For additional information, please see Risk Management in ZenGRC.


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Individual Program Status


Clicking a program in the Program Status area displays metrics regarding that program's control efficiency.

Accessing Program Metrics

To access individual program metrics, complete the following:

  1. From the Compliance Dashboard, click a linked program in the Program Status table area.
  2. The metrics for the selected program display.


Control Health

The following describes how the metrics in the sections describe how Control Health graphic  metrics are obtained.

Control Count

and % Control EffectivenessImage Removed
The

Regardless of whether the program has a completed audit, the effective and ineffective control numbers on the left side of the graphic are calculated as follows:

  • Only controls mapped in the PSSOC hierarchy are counted.
  • The numbers Numbers are based on latest assessments in the most recent, completed audit.
  • If the program hasn't undergone an audithas no completed auditsmetrics are pulled from completed audits for other programs that share the selected program's control mappings. 

The % control effectiveness graph in the middle displays colors and percentages as follows:

  • Red - 0 percent to 60 percent assessed controls are effective.
  • Orange - 61 percent-80 percent assessed controls are effective.Green - 81 percent and above assessed controls are effective.
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  • Click on Effectiveness metrics or on the round percentage: take the user to the SoR listing for controls
      • filters applied: map:program
      • workaround for now: old SOR, go to program page, controls tab

Section Status

all the sections for this program with metrics about mapped objectives and controls count and highlighted with colors based on control effectiveness

  • display all sections mapped up the hierarchy (to the standard and program)
  • Show objective and controlcount
    • Objective count: all objectives mapped to the section
    • Control count: cumulative sum of all controls mapped to each objective (per section)
  • Objective count: objectives mapped to the section, standard, and program (all the way up in the hierarchy)
  • Display frame around each section color:
  • Green: more than 80 percent of the objectives have at least one control mapped
  • Orange: between
    •  
    • Only controls mapped in the PSSOC hierarchy are counted.

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    % Control Effectiveness

    The % control effectiveness in the middle displays colors and percentages that are based on the numbers in the Control Count  described above. The percentages are calculated as follows:

    • Red - 0 percent to 60 percent assessed controls are rated effective.
    • Orange - 61 percent-80 percent assessed controls are effective.
    • Green - 81 percent and above assessed controls are effective.

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    Audit Readiness

    The audit readiness rating is pulled from Program Status on the Compliance Dashboard home page. 

    Info
    titleNOTE

    For information on how audit readiness is calculated, please see Program Status.


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    Sections Status

    The Sections Status displays sections for the selected program along with the counts for objectives and related controls. The information is separated out as follows:

    • Section color:
      • Red - Less than 50 percent of the objectives have at least one control mapped.
      • Orange - Between 50 percent and 80 percent of the objectives have t at least one control mappedRed: let than 50 .
      • Green - More than 80 percent of the objectives have at least one control mapped
    • Hover on the "badge" same as in US#4 (see above)
    • on click take to the SoR objective list:
      • filter is applied: map:program
      • filter is applied: map:section
      • visible column selected: map:control
      • workaround for now: old SOR, go to program page, controls tab

    High Risk Entities

    the top 3 highest risk entities for a specific program.

    • display top three high risk entities mapped to objects that are mapped to specific program

    Top Five Issues

    the top five outstanding issues regarding a specific program

    • up to 5 non truncated titles and descriptions for issues mapped to this specific program
      • .

    Tip
    titleTIP

    All information is clickable. 


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    High Risk Entities

    This calculates the highest risk entities for the selected program only.

    Info
    titleNOTE

    For additional information, please see High Risk Entities in this documentation.

    Top Five Issues

    This displays the top five outstanding issues mapped to the selected program only.

    Info
    titleNOTE

    For additional information, please see Issues in this documentation.

    Risk Matrix

    risk heat map page
  • select the box I clicked on
  • if a program is selected keep the same program filter

    The Risk Matrix displays risks for the selected program along with the likelihood and impact. This narrows the focus of your risk management action to a single program.

  • display a scaled down risk heat map here (/risk_heatmap) only with risks mapped to this specific program
    • filter risk heat map for that specific program if on a single program view
  • clicking on the scaled down risk heat map takes me to the

    risk management action to a single program.

    Info
    titleNOTE

    For additional information, please see Risk Management in ZenGRC.