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Overview


The Compliance Dashboard provides a snapshot of an organization's compliance posture as well as its progression through time.There are several tables on the dashboard that provide detailed metrics around program status and control healthand control statuses.

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titleIMPORTANT

If control mappings don't follow the Program, Standard, Section, Objective, Control (PSSOC) structure, they are excluded from all Compliance Dashboard calculations. For information on the PSSOC structure, please see Mapping Structure.


Accessing the Compliance Dashboard


To access the Compliance Dashboard, complete the following:

  1. Click Dashboard | Compliance Dashboard.



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Program Status


The Program Status table area displays all programs in your organization's instance regardless of the state. This alphabetical list provides and shows audit readiness statuses for two phases in a program's development. 
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Program Status Phases


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The two

phases displayed in the Program Status table

phases are not official phases of ZenGRC programs. They are terms used in this documentation to simplify Compliance Dashboard calculations.


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Those two phases of Audit Readiness are as follows:

  • Onboarding Phase - The program has no completed audits.  Program mappings are calculated.
  • Audit Phase - The program has at least one completed audit. Control effectiveness is calculated.
     
Note
titleIMPORTANT

Both phases display the same design for the low, moderate or high icons. They The statuses are only differentiated by what is calculated and the text on mouse hover and metrics shown after clicking the linked program.

Hints on how to tell them apart are outlined in the next documentation sections.

Understanding

Onboarding Phase Audit Readiness

If a there is no completed audit, the program is still in the onboarding phase, the message displayed on mouse hover provides percentages of objectives with mapped controls. The Audit Readiness calculations are based on percentages of objectives with mapped controls. Then the low, moderate and high rating is based on that and not control effectiveness.

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On hover, the onboarding phase text provides percentages of objectives with at least one mapped control. Control effectiveness is not considered.




Onboarding phase status definitions are as follows:

  • Low - No objectives are scoped or control mappings are less than 40 percent. 
  • Moderate Control mappings are equal or greater than 40 percent and less than 80 percent. 
  • High - Control mappings are equal or greater than 80 percent
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The control percentages are only calculated on objectives scoped to the program. If the control mappings don't follow the PSSOC mappings, they are excluded
  • .
Understanding

Audit Phase Audit Readiness

If a program is in the audit stage, which means it has there is at least one completed audit, the message displayed on mouse hover  the program is in the audit phase. The Audit Readiness calculations are based on calculations of control effectiveness during the last program audit.

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On hover, the audit phase text provides percentages of effective controls

in the last audit

.




Audit phase status definitions only cover the last completed audit and are as follows:

  • Low - Over 80 percent of control assessments are deemed ineffective either by design or operation.
  • Moderate Over 30 percent and less than or equal to 80 percent are deemed ineffective either by design or operation.
  • High - Less than or equal to 30 percent of control assessments are deemed ineffective either by design or operation.
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If an assessment is mapped to multiple objects, the only assessment used for calculations is the one mapped to a control used in the last completed audit.

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High Risk Entities


The High Risk Entities table reports shows the top three object types associated with high risk scores, which then provides an organization with risk mitigation focus.
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Understanding High Risk Entities


The High Risk Entities table displays three objects with the greatest number of high risk items. Only the following are included in this table's calculationThe numbers in the High Risk Entities graphic are calculated as follows:

  • The entity must be one of the following objectsa(n):

    • Contract
    • Control
    • Org Group
    • Data Asset
    • Process
    • Objective
    • Product
    • Program
    • Threat
    • Policy
    • Issue
    • Market
  • The entity must have at least one item classified as high risk object mapped to it.

  • The top three entities (or objects) with the most high risks largest number of high risk items are displayed with their counts from left to right. 

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Issues


The Issues table area of the Compliance Dashboard displays the top five outstanding issues in  in ZenGRC. This These issues should then be your compliance team's focus for the next time period.

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Understanding the Issues Table


The Issues table area displays columns with the following criteria:

  • Top 5 issues - This column pulls all the oldest issues in the ZenGRC application, regardless of mappings, that are set to one of the following statuses (other statuses are ignored):
    • Identified.
    • Assigned.
    • Remediation in progress.
  • Associated Entities - All This displays all objects mapped to the displayed issue.
  • Age - The This is the number of days shown in red since each issue was created. The oldest issues display first.

Future Gap Analysis


The Future Gap Analysis table area provides the an estimated level of effort for achieving compliance with a new framework. The estimate is based on overlapping frameworks in your ZenGRC System of Record.

The table area only pulls programs still in a Draft status.
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Understanding the Future Gap Analysis Table


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The Future Gap Analysis table area displays columns with the following criteria:

  • Program - These are draft programs with at least one mapped objective.
  • Objectives not met - This is the number of objectives represents two things:
    • Objectives in the draft program are not
    scoped
    • mapped to
    other
    • objectives in finalized programs.
    These objectives still need attention.
    • No controls mapped to objectives of finalized program also mapped to objectives in draft program
  • Objectives potentially met - This is the number of objectives in the draft program that could be potentially met by objectives in a related finalized programare also scoped to finalized programs that have corresponding mapped controls.
  • Estimated coverage - Estimate of objective overlap between the finalized and draft programs to show effort in finalizing the draft program This value is computed by dividing the number of objectives potentially met by the total number of objectives (sum of previous two columns).

Risk Heatmap


The Risk Heatmap table area is a scaled-down report on risks the organization faces along with their likelihood and impact. This provides risk severity and how soon action is necessary.

Click a cube on the grid to open the Risk Heatmap module.

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titleNOTE

For additional information, please see Risk HeatmapManagement in ZenGRC.


Individual Program Status


Clicking a program in the Program Status table area displays metrics regarding the selected that program's control efficiency, regardless of whether the program is in the Onboarding or Audit phase.

Info
titleNOTE

For information on the Program Status table of the Compliance Dashboard, please see Program Status.

Note
titleIMPORTANT

If no audit has been performed on the selected program, the table pulls information for controls mapped to a different program that HAS undergone an audit.

Accessing Program Metrics

On the Compliance Dashboard, complete the following:

Click

.

Accessing Program Metrics

To access individual program metrics, complete the following:

  1. From the Compliance Dashboard, click a linked program in the Program Status table area.

Control Health Metrics Table

  1. The metrics for
control efficiency of
  1. the selected program
are calculated in the
  1. display.


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Control Health

table as follows:
  • count controls mapped to the selected program through the PSSOC hierarchy and evaluate effectiveness based on last assessment mapped to the control whose audit has been completed
    • take into consideration the last completed audit:
      • 1st level sorting: "Audited period end" date
      • 2nd level sorting (if 1st level not available or its tied): date when audit was completed
    • count of effective controls
    • count of ineffective controls
    • show effectiveness count: effectives control/all control
      • show gauge color:
        • 0-60 percent: red
        • 61 percent-80 percent: orange
        • 81 percent and above: green
    • show audit readiness badge for program (same as for all programs, user story no. 3 in this spec)
  • Click on Effectiveness metrics or on the round percentage: take the user to the SoR listing for controls
      • filters applied: map:program
      • workaround for now: old SOR, go to program page, controls tab

Section Status

all the sections for this program with metrics about mapped objectives and controls count and highlighted with colors based on control effectiveness

  • display all sections mapped up the hierarchy (to the standard and program)
  • Show objective and controlcount
    • Objective count: all objectives mapped to the section
    • Control count: cumulative sum of all controls mapped to each objective (per section)
  • Objective count: objectives mapped to the section, standard, and program (all the way up in the hierarchy)
  • Display frame around each section color:
  • Green: more than 80 percent of the objectives have at least one control mapped
  • Orange: between

    The following sections describe how Control Health metrics are obtained.

    Control Count

    Regardless of whether the program has a completed audit, the effective and ineffective control numbers on the left side of the graphic are calculated as follows:

    • Numbers are based on assessments in the most recent, completed audit.
    • If the program has no completed audits, metrics are pulled from audits for other programs that share the selected program's controls. 
    • Only controls mapped in the PSSOC hierarchy are counted.

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    % Control Effectiveness

    The % control effectiveness in the middle displays colors and percentages that are based on the numbers in the Control Count  described above. The percentages are calculated as follows:

    • Red - 0 percent to 60 percent assessed controls are rated effective.
    • Orange - 61 percent-80 percent assessed controls are effective.
    • Green - 81 percent and above assessed controls are effective.

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    Audit Readiness

    The audit readiness rating is pulled from Program Status on the Compliance Dashboard home page. 

    Info
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    For information on how audit readiness is calculated, please see Program Status.


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    Sections Status

    The Sections Status displays sections for the selected program along with the counts for objectives and related controls. The information is separated out as follows:

    • Section color:
      • Red - Less than 50 percent of the objectives have at least one control mapped.
      • Orange - Between 50 percent and 80 percent of the objectives have t at least one control mappedRed: let than 50 .
      • Green - More than 80 percent of the objectives have at least one control mapped
    • Hover on the "badge" same as in US#4 (see above)
    • on click take to the SoR objective list:
      • filter is applied: map:program
      • filter is applied: map:section
      • visible column selected: map:control
      • workaround for now: old SOR, go to program page, controls tab.

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    All information is clickable. 


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    High Risk Entities

    This calculates the top 3 highest risk entities for a specific the selected program only.

    display top three high risk entities mapped to objects that are mapped to specific program



    Info
    titleNOTE

    For additional information, please see High Risk Entities in this documentation.

    Top Five Issues

    This displays the top five outstanding issues regarding a specific program

    up to 5 non truncated titles and descriptions for issues mapped to this specific program

    mapped to the selected program only.

    Info
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    For additional information, please see Issues in this documentation.

    Risk Matrix

    The Risk Matrix displays risks for the selected program along with the likelihood and impact. This narrows the focus of your risk management action to a single program.

  • display a scaled down risk heat map here (/risk_heatmap) only with risks mapped to this specific program
    • filter risk heat map for that specific program if on a single program view

  • clicking on the scaled down risk heat map takes me to the risk heat map page
  • select the box I clicked on
  • if a program is selected keep the same program filter
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    For additional information, please see Risk Management in ZenGRC.