Content Comparison

Overview

During audit setup, administrators Administrators assign action items to team members who receive daily email reminders from ZenGRC. The email contains links directing them to the To-Do List, which is the single point of interaction between the audit manager and the person responding to requests.

The following are general rules surrounding daily email notifications:

• Users who receive daily email notification are as follows:
  • Assignees.
  • Verifiers

  • Reviewers.
                    

    Info
    title NOTE
    Verifiers receive notifications after assignees add evidence. Reviewers then receive notifications after verifiers accept the evidence.

                                 

• Items are only included in the daily email notification after their start dates.
• The following are included in the daily email notification:
  1. Evidence request (request).
  2. Control assessment (assessment).
  3. Task (workflow task).

Image Removedperson requesting information and those being asked to provide it.

In addition, tasks can be utilized in an audit or by themselves to request that a user complete an assigned activity.

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Addressing Email Notifications for Action Items

To respond to a request for information found in the action item email, complete the following steps:

1. Open the email containing the daily compliance notification.

2. Click Go to Your To-Do List.
      

   Tip
   title TIP
   Clicking Go to Your To-Do List opens the To-Do List home page, which displays all of your linked, assigned items.

                   

3. Alternatively, clicking an individual to-do item allows you to bypass the master to-do list and open the item directly.
       
   
   

   Info
   title NOTE
   For more information on managing your action item requests, see To-Do List.

   
   

Addressing Email Notifications for @Mentions