Overview
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If you ever need assistance with ZenGRC, there are two ways to request help that can be accessed directly from the application.
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- Click Support in the lower left-hand navigation.
- In the dialog box, your name and email address will auto-populate from your ZenGRC login information.
Add detailed information in the How can we help you? text box.
Tip Information that is helpful for us to have includes the following: what module you're using (audits, issues, to-do list), what links you're clicking, and any error messages you've received. (???Can this be expanded upon or is this tip not necessary at all?)title TIP - Upload screenshots or other documentation in Attachments.
- Click Send.
- Alternatively, click Cancel to close the dialog box without sending information.
As always, send us an email at support@reciprocitylabs.com for help at any time.